Privacy Statement and Security

At Holistic Animal Medicines Pty Ltd, we are committed to ensuring that all information you provide us with is strictly private and confidential. Our website is 128-bit SSL (Secure Sockets Layer) secured, so your information is collated securely and stays protected. We use GeoTrust SSL certificate and is known as Equifax Secure Global eBusiness CA-1. You can check the certificate identification by clicking on the that appears next to the website address whenever you are in a secure area. Secure areas are generally covered during login, when collecting you details and during checkout processes. GeoTrust is a Trusted Root Certificate provider.

Click on the GeoTrust Smart Seal on the left column of the page to verify our website as secured.

We will not give or disclose any personal information to any third party unless with your expressed written consent. Information is only used to deal with your orders and enquiries and when we send you details about Holistic Animal Medicines products, services or special offers.

You may request any personal information we hold relating to you by e-mailing us or by writing to us. Errors that occur in your personal information will be corrected immediately.

When registering on our website, you will be asked to create a password. It must not be disclosed or shared with anyone else. If you know or suspect anyone has discovered your password, you should contact us immediately. If we believe there has been a breach in security, we may ask you to change your password or we may suspend your account.

By providing us with your personal information on this website, you express your consent to our use of this information as described in this statement. Any changes to privacy policies will be published on the website along with an explanation on how the information is used, treated and disclosed.

Credit card and e-mails are held in database and information that is not used by us is shredded. Stored information in database are protected by secure server and password protection. All credit card information stored are automatically encrypted and truncated if not intended for use. Payments made by credit card are processed using a direct communication gateway with ANZ Banking Group Ltd.


Disclaimer

Facts and information provided by us were believed to be accurate and current when placed on the web site however we do not assume any responsibility for the accuracy thereof. Changes may be made at any time to this information without prior notice and our services and programs may be refused to anyone without explanation at any time.

The information contained on this web site and pages within is not intended to provide any advice specific to the circumstances of any patient without individual consultation, and should not be relied upon in that regard. We encourage all our clients to seek diagnoses from veterinary practitioners and to pass this information on to us during consultation along with their own understanding of their pet's health issues involved.

All services and treatment programs are offered in good faith but we are not responsible for the misuse of information contained on this website or liable for the action taken by any visitor based on the information or provided as part of our free advice service. Though we recommend use of our services and preparations, visitors are deemed to have used them at their own discretion.

Australian Clients should be aware that national legislation prohibits the marketing or advertising of any veterinary products which have not been registered with the N.R.A. These regulations were designed to control the entry onto the market of new chemical drugs and did not foresee the rising demand for proven herbal and homeopathic formulations. Other laws however, allow such treatments to be available for both human and animal treatment after personal consultation. The Treatment Program Descriptions provided are for Australian clients who should ignore the product names and other claims which are provided for International clients