At Holistic Animal Medicines Pty Ltd, we are committed to ensuring that all information you provide us with is strictly private and confidential. Our website is 256-bit encryption SSL (Secure Sockets Layer) secured, so your information is collated securely and stays protected. We utilise GeoTrust True BusinessID SSL certificate and is known as Equifax Secure Global eBusiness CA-1.

You can check the certificate identification by clicking on the that appears next to the website address whenever you are in a secure area. Secure areas are generally covered during login, when collecting you details and during checkout processes. GeoTrust is a Trusted Root Certificate provider.

Apart from providing you with the highest possible secure areas when submitting information on our website, we also provide you with the validation tool through the GeoTrust Site Seal to verify the true owner of this website. If you received a link on your email, or been navigated away to a site that looks similar to our website, just click on the GeoTrust True Site Seal to make the verification.

Click on the GeoTrust True Site Seal on the bottom left of this page to verify our website as secured and the true identity of this website.

We will not give or disclose any personal information to any third party unless with your expressed written consent. Information obtained are only used for order verification and processes, and only with your consent, to send you details about Holistic Animal Medicines products, services or special offers.

You may request any personal information we hold relating to yourself, for updates or deletion, through email, telephone or in writing. However, we will need to conduct identity checks before we can proceed with your request(s).

When registering on our website, you will be asked to create a password. It must not be disclosed or shared with anyone else. If you know or suspect anyone has discovered your password, you should contact us immediately. If we believe there has been a breach in security, we may ask you to change your password or we may suspend your account.

By providing us with your personal information on this website, you express your consent to our use of the given information as described in this statement. Any changes to privacy policies will be published on the website along with an explanation on how the information is used, treated and disclosed.

Personal information and e-mails are held in a secure database and information that is not used by us are shredded. Stored information in database are protected by secure server and password protection. All credit card information stored are automatically and immediately encrypted and truncated once received. Payment made by credit cards are processed through a direct payment gateway (ANZ eGate) with ANZ Banking Group Ltd.

Facts and information provided by us were believed to be accurate and current when placed on the web site however we do not assume any responsibility for the accuracy thereof. Changes may be made at any time to this information without prior notice and our services and programs may be refused to anyone without explanation at any time.

The information contained on this web site and pages within is not intended to provide any advice specific to the circumstances of any patient without individual consultation, and should not be relied upon in that regard. We encourage all our clients to seek diagnoses from veterinary practitioners and to pass this information on to us during consultation along with their own understanding of their pet's health issues involved.

All services and treatment programs are offered in good faith but we are not responsible for the misuse of information contained on this website or liable for the action taken by any visitor based on the information or provided as part of our free advice service. Though we recommend use of our services and preparations, visitors are deemed to have used them at their own discretion.

Australian Clients should be aware that national legislation prohibits the marketing or advertising of any veterinary products which have not been registered with the N.R.A. These regulations were designed to control the entry onto the market of new chemical drugs and did not foresee the rising demand for proven herbal and homeopathic formulations. Other laws however, allow such treatments to be available for both human and animal treatment after personal consultation. The Treatment Program Descriptions provided are for Australian clients who should ignore the product names and other claims which are provided for International clients